FAQ’S

How do we calculate your removal fee?

We treat each quote individually, base the price on your specific needs and the size of the team we will need. We will visit you to assess your requirements and establish a time scale so we can provide you with an accurate quote. For example, we factor in the weight of your household goods, the distance and any additional services that may be required.

What is included in the quotation?

Each quotation is different as we tailor make each one to suit your unique requirements. We can supply :-

  • All packaging materials; boxes, tape, bubble-wrap…
  • Full removal service, which includes dismantling items such as beds, wardrobes and so on
  • Unwanted items removal, including old sofas, cupboards, mattresses, etc.

How much notice do I need to give?

The sooner, the better. This allows us to do everything we can to make your move as quick and as stress free as possible. We ask you to let us know your moving date as soon as possible so we can book your move in.

Are your travel costs included in your quote?

Yes the cost of traveling will be included in the quotation we give you.

Will each item be placed where I would like them?

Every one of your items and goods will be placed precisely where you would like them to be placed. We ask you to write on each box the location of where each box should be placed so our delivery team can provide a fast and efficient service.

Do I need to be present at home during the move?

We strongly recommend that you be at home during all stages of your move to answer any questions we may have, especially during the loading and unloading and assist with the inventory process.

Will I get a list of my household items before moving?

Yes. You will get the inventory sheet which is a very important document, so read it carefully to ensure everything has been listed.

Would you provide storage facility If my new home isn’t ready?

Yes, we would. A1 Moves will provide storage services specific to your requirements. All you need to do is to is let us know in advance when you are planning your move.